for Hotel BLACKCOMs Erika

1. Scope

These General Terms and Conditions apply to all contracts for the rental of hotel rooms, hotel suites and apartments for accommodation purposes as well as to all other services and deliveries provided by Hotel BLACKCOMs Erika.

2. Booking and conclusion of contract

The contract comes into existence when the hotel accepts the booking offer. Bookings may be made in writing, electronically or verbally, and will be confirmed by the hotel.

3. Cancellation terms

A booking may be cancelled free of charge no later than 7 days before the agreed arrival date. Cancellations must be made in writing without exception.
In the event of a later cancellation or a no-show, the hotel will charge 90 % of the agreed total price for the entire booking period, provided that no alternative letting is possible.

4. Payment

The full booking amount is payable in advance. In special cases the hotel may grant a payment period of 7 days, e.g. for damages caused.
If payment is not received, the hotel reserves the right to cancel the reservation without further notice.

5. Liability and damages

Guests are liable for all damages caused during their stay to the property in which they have rented or stayed, or to its facilities, culpably caused by themselves, their companions or visitors. The hotel reserves the right to assert corresponding claims for damages at replacement value together with any labour costs incurred.

On the day of departure, both rented accommodation and parking spaces must be vacated. Accommodation must be returned in very good condition. If further areas of the property have been affected by the guest(s), these must also be restored to their original condition. Departure is by 10:00 a.m. If the accommodation has not been vacated by this time, a charge for an additional night will apply.

6. Limitation of the hotel's liability

The hotel is liable for its own obligations in accordance with statutory provisions. Liability for slightly negligent breaches of duty is excluded, insofar as no essential contractual obligations are affected and no damages result from injury to life, body or health.

7. Miscellaneous

Amendments and additions to the contract as well as to these Terms and Conditions must be made in writing. Should individual provisions of these Terms and Conditions be invalid or void, the validity of the remaining provisions shall remain unaffected, and the invalid provision shall be replaced by the statutory regulation that corresponds to or most closely matches the provision.

8. Visitor's tax Hahnenklee-Bockswiese

For overnight stays in Hahnenklee-Bockswiese, the City of Goslar levies, under the conditions listed, a visitor's tax (colloquially „Kurtaxe”). This tax is collected from the guest and remitted to the city. The tax is charged in addition to the accommodation price.

Regular rate (valid from 01/01/2025):

• Adults (18 years and older): €3.00 per overnight stay
• Children and young people (6 to 17 years): €1.50 per overnight stay
• Children (0 to 5 years): exempt

Seasonal discount (01/11 to 14/12):

• Adults (18 years and older): €1.50 per overnight stay
• Children and young people (6 to 17 years): €0.75 per overnight stay

Exemption from the tax: The following are exempt from paying the visitor's tax:

• Children up to and including 5 years of age
• Persons with a severe disability (degree of disability 100) – upon presentation of a disability ID card
• Business travellers (proof required, e.g. employer's certificate, assignment letter or comparable document)

Due date and payment: The visitor's tax is generally payable within 24 hours of arrival in cash at the reception. Exemption will only be granted upon presentation of the relevant supporting documents at the time of arrival; subsequent refunds are excluded.

The currently valid statute of the City of Goslar on the levy of a visitor's tax shall apply. Price and statute changes are reserved.

9. Place of jurisdiction

The place of jurisdiction for all disputes, insofar as legally permissible, shall be the registered office of the hotel.